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Privacy Policy

Next Game Performance

Privacy Policy

Next Game Performance LLC
Last Updated: [05/19/2026]
Website: nextgameperformance.com

Next Game Performance LLC respects customer privacy and is committed to handling personal information carefully, securely, and transparently.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared, and how customers may contact us about privacy-related questions.

By using this website, placing an order, creating an account, submitting a contact form, opting into communications, or purchasing from Next Game Performance LLC, you agree to this Privacy Policy.

1. Information We Collect

Next Game Performance LLC may collect information that customers provide directly, information created during checkout or account use, and limited technical information needed to operate and protect the website.

Information we may collect includes:

  1. Name
  2. Email address
  3. Phone number
  4. Billing address
  5. Shipping address
  6. Order history
  7. Product purchase information
  8. Account login information, if accounts are enabled
  9. Customer support messages
  10. Contact form submissions
  11. Service request details
  12. Diagnostic or repair-related notes provided by the customer
  13. Checkout agreement records
  14. IP address
  15. Device information
  16. Browser or user agent information
  17. Approximate location based on IP address
  18. Payment confirmation details from the payment processor
  19. Shipping, tracking, and delivery records
  20. SMS or mobile messaging consent records, if applicable

We do not intentionally collect more information than reasonably needed to operate the business, process orders, provide support, prevent fraud, maintain records, and comply with legal obligations.

2. Payment Information

Payments may be processed through third-party payment processors, such as Stripe or another secure payment provider.

Next Game Performance LLC does not intentionally store full credit card numbers, debit card numbers, CVV codes, or complete payment card data on its own servers.

Payment processors may collect and process payment information according to their own privacy and security practices.

Next Game Performance LLC may receive limited payment-related information, such as:

  1. Payment status
  2. Transaction ID
  3. Payment processor reference ID
  4. Last four digits of a payment card, where provided by the processor
  5. Payment method type
  6. Billing information
  7. Fraud review information
  8. Refund or dispute status

This information may be used for order processing, fraud prevention, accounting, refunds, payment disputes, and business recordkeeping.

3. How We Use Information

Next Game Performance LLC may use collected information to:

  1. Process orders
  2. Confirm payments
  3. Fulfill purchases
  4. Ship products
  5. Provide tracking updates
  6. Communicate with customers
  7. Respond to support requests
  8. Provide diagnostics, repairs, or custom build services
  9. Maintain customer accounts
  10. Prevent fraud
  11. Review payment disputes or chargebacks
  12. Verify checkout agreement acceptance
  13. Improve website functionality
  14. Maintain business records
  15. Comply with legal, tax, accounting, and regulatory obligations
  16. Send order-related communications
  17. Send promotional communications only where permitted or consented to

We use customer information for business purposes directly related to operating Next Game Performance LLC.

4. Order Records, Checkout Agreements, and Fraud Prevention

Next Game Performance LLC may retain checkout and order-related records to protect customers, verify purchases, prevent fraud, and document customer acceptance of applicable policies.

These records may include:

  1. Order number
  2. Customer name
  3. Customer email
  4. Customer phone number
  5. Billing address
  6. Shipping address
  7. Product purchased
  8. Product SKU
  9. Product price
  10. Product page details at checkout
  11. Terms of Service version accepted
  12. Returns & Refunds Policy version accepted
  13. Privacy Policy version accepted
  14. OEM packaging disclosure accepted
  15. Checkout checkbox acceptance status
  16. Date and time of agreement
  17. IP address
  18. Device information
  19. Browser or user agent information
  20. Payment processor transaction ID
  21. Shipping and tracking information
  22. Delivery confirmation
  23. Customer communications related to the order

These records may be used to respond to customer questions, resolve order issues, investigate fraud, respond to payment disputes, defend against chargebacks, comply with legal obligations, and protect the business.

5. How We Share Information

Next Game Performance LLC does not sell customer personal information.

We may share information only when reasonably necessary to operate the business, fulfill orders, provide services, protect against fraud, or comply with legal obligations.

Information may be shared with:

  1. Payment processors
  2. Shipping carriers
  3. Fraud prevention or security tools
  4. Website hosting providers
  5. Email or SMS service providers
  6. Customer support tools
  7. Accounting or tax professionals
  8. Legal professionals
  9. Law enforcement, courts, or regulators when required or appropriate
  10. Suppliers or distributors where necessary to fulfill an order

We do not share customer information with third parties for their independent marketing purposes.

6. SMS and Mobile Messaging

If customers choose to provide a mobile phone number and opt into SMS or mobile messaging, Next Game Performance LLC may use that number for order updates, support messages, delivery updates, account-related notices, or promotional messages where permitted.

SMS consent is not required as a condition of purchase unless specifically needed for a service feature.

By opting into SMS messages, customers understand that:

  1. Message and data rates may apply
  2. Message frequency may vary
  3. Customers may reply STOP to opt out
  4. Customers may reply HELP for help or more information
  5. Carriers are not responsible for delayed or undelivered messages
  6. Delivery may depend on mobile carrier networks and customer device settings

Next Game Performance LLC does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

Mobile information collected for SMS purposes will be used only for the purposes described in this Privacy Policy or as otherwise consented to by the customer.

7. Email Communications

Next Game Performance LLC may send emails related to:

  1. Orders
  2. Receipts
  3. Shipping updates
  4. Support requests
  5. Account activity
  6. Service updates
  7. Policy updates
  8. Product availability
  9. Launch announcements
  10. Promotional messages, where permitted

Customers may unsubscribe from marketing emails where an unsubscribe option is provided.

Order-related, account-related, legal, transactional, or service-related emails may still be sent even if a customer opts out of marketing emails.

8. Cookies and Website Tracking

Next Game Performance LLC may use cookies or similar technologies to operate the website and improve customer experience.

Cookies may be used to:

  1. Keep items in a shopping cart
  2. Maintain login sessions
  3. Remember basic preferences
  4. Improve website functionality
  5. Help protect against fraud or abuse
  6. Understand basic website performance

At this time, Next Game Performance LLC does not intend to sell customer browsing data or use customer information for third-party advertising resale.

If third-party analytics, advertising cookies, or tracking tools are added in the future, this Privacy Policy may be updated to reflect those changes.

Customers may adjust browser settings to block or delete cookies. Some website features may not work correctly if cookies are disabled.

9. Data Security

Next Game Performance LLC uses reasonable administrative, technical, and operational safeguards designed to protect customer information.

These safeguards may include:

  1. Secure website connections where available
  2. Limited access to customer information
  3. Use of third-party payment processors for payment handling
  4. Fraud review tools
  5. Account access controls
  6. Order recordkeeping
  7. Secure communication practices where practical

No website, payment system, database, or internet transmission can be guaranteed to be completely secure.

Customers are responsible for using secure passwords, protecting account access, and contacting Next Game Performance LLC promptly if they believe their account or order information has been compromised.

10. Data Retention

Next Game Performance LLC may retain customer information for as long as reasonably necessary to:

  1. Fulfill orders
  2. Provide support
  3. Maintain business records
  4. Comply with tax and accounting obligations
  5. Resolve disputes
  6. Prevent fraud
  7. Respond to chargebacks
  8. Enforce agreements
  9. Comply with legal obligations

Order records, payment records, checkout agreement records, fraud prevention records, and dispute-related records may be retained for longer periods where reasonably necessary for business, legal, tax, accounting, or fraud prevention purposes.

11. Customer Rights and Requests

Customers may contact Next Game Performance LLC to request access to, correction of, or deletion of certain personal information.

Depending on the request, applicable law, and the type of information involved, we may be unable to delete information that must be retained for:

  1. Order fulfillment
  2. Tax records
  3. Accounting records
  4. Legal compliance
  5. Fraud prevention
  6. Chargeback defense
  7. Warranty or service records
  8. Dispute resolution
  9. Security purposes

We may need to verify the identity of the requester before fulfilling certain privacy-related requests.

12. Children’s Privacy

Next Game Performance LLC does not knowingly collect personal information from children under 13 years old.

This website and its services are intended for customers who are legally able to make purchases or who are using the website with the involvement of a parent or legal guardian.

If we learn that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete it.

13. Third-Party Links and Services

This website may contain links to third-party websites, payment processors, shipping carriers, product manufacturers, social media pages, or other external services.

Next Game Performance LLC is not responsible for the privacy practices, security practices, terms, or content of third-party websites or services.

Customers should review the privacy policies of any third-party services they use.

14. Social Media and Public Communications

If customers interact with Next Game Performance LLC through social media platforms, public comments, messages, reviews, or marketplace-style communications, information may also be handled by those platforms according to their own privacy policies.

Customers should avoid posting private order details, payment information, personal contact information, or sensitive information in public comment areas.

15. Service, Diagnostics, and Repair Information

If a customer requests diagnostics, repairs, custom build planning, or technical support, Next Game Performance LLC may collect information about the customer’s computer, hardware, software, symptoms, error messages, photos, videos, configuration, and related service details.

This information is used to provide the requested service, evaluate issues, communicate recommendations, document work performed, and maintain service records.

Customers should remove or back up personal files before submitting a device for service whenever possible.

Next Game Performance LLC is not responsible for personal files, software, accounts, passwords, or data loss unless a separate written agreement states otherwise.

16. Legal Compliance and Protection

Next Game Performance LLC may use or disclose information when reasonably necessary to:

  1. Comply with law
  2. Respond to lawful requests
  3. Enforce Terms of Service
  4. Enforce Returns & Refunds Policy
  5. Prevent fraud
  6. Respond to chargebacks
  7. Investigate unauthorized activity
  8. Protect customers
  9. Protect the business
  10. Protect website security
  11. Resolve disputes

This may include sharing relevant information with payment processors, financial institutions, card networks, carriers, attorneys, courts, law enforcement, regulators, or other appropriate parties.

17. No Sale of Personal Information

Next Game Performance LLC does not sell customer personal information.

Next Game Performance LLC does not sell customer mobile phone numbers.

Next Game Performance LLC does not share SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.

18. Policy Updates

Next Game Performance LLC may update this Privacy Policy at any time.

Policy updates apply prospectively and will be posted on this page with an updated “Last Updated” date.

If material changes are made, Next Game Performance LLC may provide additional notice where appropriate.

Customers should review this Privacy Policy periodically.

19. Contact Information

Questions, concerns, or privacy-related requests may be directed to:

Next Game Performance LLC
Towanda, Pennsylvania
Email: [[email protected]]
Website: nextgameperformance.com